502 Bad Gateway

Incident Report for Carbon

Resolved

This incident has been resolved.
Posted May 10, 2023 - 17:30 PDT

Monitoring

Our servers have now recovered and we are monitoring them for any potential further issues.
Posted May 10, 2023 - 16:47 PDT

Investigating

We are currently investigating high cases of users receiving "502 Bad Gateway"
Posted May 10, 2023 - 15:58 PDT
This incident affected: Carbon Dashboard, Carbon API, Cloud Prepare, and Print Preparation Model Processing.